KeepTik
Refund policy
How to request a refund and what happens to your subscription.
You may request a full refund within 14 days of the relevant subscription charge, including eligible renewals. No detailed reason is required. After that window, refunds are generally unavailable.
Email support with your account email and approximate charge date. Approved refunds go to the original payment method through Paddle; your bank determines when they appear.
Pro access stops when a refund is completed or a renewal payment fails. Canceling renewal keeps access until the current paid period ends. Downloaded files remain yours.
Contact support: help@keeptik.com